Housekeeping Manager

Company Description

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Job Description

Reporting to the Director of Housekeeping, responsibilities and essential job functions include

• Consistently offer professional, friendly and engaging service
• Supervise the day-to-day operation of the department to ensure service standards are followed
• Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
• Monitor labour costs while ensuring effective scheduling and department productivity
• Assist with preventative maintenance programs while working with the Chief Engineer
• Address guest concerns and react quickly; logging and notifying proper departments as required
• Manage the departmental budget in a fiscally responsible manner
• Ensure effective communication, including coaching and performance management
• Attend regularly scheduled departmental meetings
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned
  

Qualifications

What We're Looking For...

• 2 years relevant experience in a similar supervisory role; preferably in a large hotel , Resort and Villas
• Excellent detailed knowledge of housekeeping operations
• Basic training skills
• Excellent interpersonal, communication (verbal and written), organization, multi tasking, problem solving skills; detail oriented
• Proficient with Microsoft Office suite required
  

Additional Information

• Opportunity to join the first Raffles in Bahrain
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21