Executive Lounge Supervisor
Posted on :
06-05-2024
Employer Active
1 Vacancy
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Job Description
- Manage the performance of the Executive Lounge in the hotel
- Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
- Handle enquiries and complaints, promptly and efficiently
- Ensure that all Guest supplies and amenities are offered and replenished to the required standards
- Manage a Team that is current with all hotel services as well as VIP requests and special events and that demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
- Ensure the Team projects a professional manner with an emphasis on hospitality and Guest service
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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