Technical Support Associate- Optics CMC

Job Description

Position 1 : Technical Support Associate Optics CMC

• Collaborating with Engineering Program Management Operations & Quality business leadership and all Optics CMC functions and proactively addressing equipment needs to meet current and future business needs.
• Enabling the factory to execute to these needs on time and at or below cost in a safe environment by
  • Creating innovative solutions for improving equipment uptime and process times including the design and creation of custom hardware and software as needed.
  • Working with facilities and engineering teams to lead installs of new equipment and upgrades of existing equipment.
  • Modeling Clients values customer focus solution oriented excellence in execution and a sense of urgency and encouraging the same within the rest of the organization.

Job Duties include:

• Tests troubleshoots repairs maintains and installs a wide variety of electronic electromechanical mechanical computer laboratory and scientific systems and/or equipment.
• Maintaining the equipment and resources across four factories in one location: Optical Fabrication Diamond Point Turning Optical Coating and Assembly/Test.
• Collaborating with and working alongside a team of experienced equipment technicians to identify equipment machinery and other functions specific items that through normal production calibration or preventative maintenance activities are in needed of correction.
• Utilizes various engineering and scientific drawings manuals and other related documentation in the performance of their tasks.
• Upgrading and modifying production equipment
• Procuring and installing new capital equipment.
• Participating in factory equipment layouts.
• Maintaining equipment documentation pertaining to Preventive Maintenance / Lockout Tagout Procedures / Equipment inventories.

Required Skills:

• Minimum of 8 years of professional relevant experience in equipment maintenance in a production or factory environment. Background in electronics mechanical aptitude ability to solve complex technical equipment problems and strong troubleshooting skills.
• Experience in the repair and maintenance of automated equipment.
• Ability to work from schematics written procedures and oral instructions.
• Must be able to interface with persons of multiple disciplines and job functions.
• Experience with multimeters current probes and various test & measurement instruments.

Desired Skills:

• Proven history of demonstrating initiative persistence and creativity in problem solving
• Prior experience with Optical Coating (vacuum) and Diamond Point Turning equipment.
• RF Power systems experience.
• High voltage experience inphase 110 and DC voltages
• Understanding of programmable logic controllers (PLCs) and ladder logic.
• Ability to lead modification or upgrade projects of existing equipment.
• Excellent oral and written communications with ability to work with minimum direct supervision.
• Ability to collaborate and influence development of project objectives and goals with external customers and internal stakeholders.
• Knowledge of the optics industry.
• Ability to multitask in a fastpaced dynamic environment.
• Operates well as part of a team and can work overtime on occasion.

Required Education:

Associate degree

Position 2 : Technical Support Associate Calibration Optics CMC

Job Description:

• Collaborating with Engineering Program Management Operations & Quality business leadership and all Optics CMC functions and proactively addressing equipment needs to meet current and future business needs.
• Enabling the factory to execute to these needs on time and at or below cost in a safe environment by
  • Creating innovative solutions for improving equipment uptime and process times including the design and creation of custom hardware and software as needed.
  • Working with facilities and engineering teams to lead installs of new equipment and upgrades of existing equipment.
  • Modeling Clients values customer focus solution oriented excellence in execution and a sense of urgency and encouraging the same within the rest of the organization.

Job Duties include:

• Calibrates tools Inspection Test & factory equipment in accordance with industry and company practices
• May include testing troubleshooting repairs maintenance of electronic electromechanical mechanical computer laboratory and scientific systems and/or equipment.
• Calibration of equipment tools and instruments across four factories in one location: Optical Fabrication Diamond Point Turning Optical Coating and Assembly/Test.
• Collaborating with and working alongside a team of experienced equipment technicians to support calibration or preventative maintenance.
• Utilizes various engineering and scientific drawings manuals and other related documentation in the performance of their tasks.

Required Skills:

• Minimum of 8 years of professional relevant experience in calibration of tools instruments and equipment in a production or factory environment. Background in electronics mechanical aptitude ability to solve complex technical equipment problems and strong troubleshooting skills.
• Ability to work from schematics written procedures and oral instructions.
• Must be able to interface with persons of multiple disciplines and job functions.
• Mathematical aptitude to work with SI Units derived units multipliers and conversions. Able to use algebra and geometry to solve for the unknown.
• Understands Traceability Standards and Hierarchy.
• Identify and apply common elements of calibration procedures and can write calibration procedures for new equipment.
• Flexibility to work 2nd and/or 3rd shifts when/if needed.

Desired Skills:

• ASQ CCT (Certified Calibration Technician) or similar certification
• Proven history of demonstrating initiative persistence and creativity in problem solving
• Prior experience with Optical Coating (vacuum) and Diamond Point Turning equipment.
• Excellent oral and written communications with ability to work with minimum direct supervision.
• Ability to collaborate and influence development of project objectives and goals with external customers and internal stakeholders.
• Knowledge of the optics industry.
• Ability to multitask in a fastpaced dynamic environment.
• Operates well as part of a team and can work overtime on occasion.

Required Education:

Associates Degree

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