Desktop Support
Posted on :
01-05-2024
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Job Description
Title: Desktop Support
Location: Remote
We are currently seeking candidates who meet the following qualifications
Qualifications:
- Deliver technical support and assistance to users through various channels including inperson over the phone or via remote tools.
- Install configure and troubleshoot hardware and software components on desktop computers and laptops.
- Diagnose and resolve hardware and software issues related to operating systems applications and peripherals.
- Perform routine maintenance tasks such as updates patches and system backups.
- Assist with user account management including password resets and access permissions.
- Document and track support requests and resolutions using ticketing systems.
- Collaborate with other IT team members to escalate and resolve complex issues.
- Provide training and guidance to users on basic troubleshooting and best practices.
- Stay updated on emerging technologies and trends in desktop support.
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
Employment Type
Full Time
Key Skills
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