Remote Customer Service Professional - Phone Chat Email

Job Description:We are seeking a highly motivated and customerfocused individual to join our team as a Remote Customer Service Professional. In this role you will be responsible for handling phone chat and email inquiries from our clients and tenants. You will serve as the first point of contact for any questions concerns or issues they may have.Responsibilities: Respond to phone chat and email inquiries in a timely and professional manner Provide accurate and helpful information to clients and tenants Assist with general inquiries maintenance requests and lease inquiries Troubleshoot and resolve any customer service issues Maintain a high level of customer satisfaction and ensure a positive customer experience Collaborate with team members to ensure all inquiries are handled efficiently and effectively Keep detailed records of all customer interactions and follow up as needed Stay uptodate on company policies and procedures to provide accurate information to clients and tenants Assist with other administrative tasks as neededRequirements: High school diploma or equivalent Previous customer service experience preferably in a remote setting Excellent communication skills both written and verbal Ability to multitask and prioritize tasks effectively Strong problemsolving skills Proficient in using various computer programs and systems Ability to work independently and in a team environment Availability to work a fulltime schedule including some evenings and weekends as neededBenefits: Competitive salary Work from the comfort of your own home Comprehensive training and support Opportunities for career growth and development Collaborative and supportive work environment Paid time off and holidaysThis is a remote fulltime position with the opportunity for flexible hours. The successful candidate will have the ability to work independently and manage their time effectively. Previous experience working in a law firm or legal environment is preferred but not required.If you are interested in joining our team as a Virtual Assistant please kindly apply. We look forward to hearing from you!

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