Sales Executive
RESPONSIBLE BUSINESS
- Liaise with Director of Sales and Marketing and General Manager daily
- Liaise with Revenue Manager for all reservation configurations
- Ensure effective interdepartmental communication
- Liaise with Director of Sales and Marketing on all quotes for extended stays' groups for sign off prior to presentation to client
- Preparation of quotes, issuing of contracts, communications, database input and filing
- Preparing of month end reports and monthly forecasts, anticipated revenue forecast, yearly budgets, weekly forecasts and weekly budgeting
- Identify new sources of residential accommodations / special events / group bookings
- Ensuring that all requests are replied to within 24 hours
Sales
- Conduct site inspections
- Conduct a minimum of sales calls per week in accordance with the business plan.
- Cold calling to secure new business sales calls/appointments
- Telemarketing
- Communicate and follow through with hotel departments to ensure that the sales commitment is being fulfilled
- Assist with market intelligence and information gathering of benefit to the hotel.
Management
- Comply with and ensure adherence to all of the hotel’s policies and procedures
- Comply with all occupational health and safety policies and procedures
- Attend all scheduled meetings.
- Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties
- Maintain in good working order all hotel property in your possession.
- Maintain a positive and professional attitude at all times
- Have working knowledge of budget targets and develop strategies to achieve set targets
- Develop methods and initiatives to increase departmental revenue within the sales team.
GENERAL
- Communicate effectively with all other departments
- Attend meetings, training sessions and any other required meeting or training session.
- Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
- Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager
- Achievement of budget revenue
- Acquisition of key accounts
- All client requests are followed up on and responded to within same business day.
- Assigned projects are completed within designated timeframes
- Efficient communication platform is consistently maintained
- Maintains an 'executive presence' and uphold high professional standards in all dealings.
- Reports, presentations and other administrative duties are consistently on a high standard