Telephone Operator
Posted on :
27-08-2024
Employer Active
1 Vacancy
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Job Description
Telephone OperatorEvery day is different, but you’ll mostly be:
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests over the phone
- Process all incoming and outgoing calls accurately and courteously
- Records and controls accurately wake up calls
- Assists guests with international calls and directory queries
- Handles guests needs or requests and reports complaints to the FO Supervisor/Duty Manager
Employment Type
Full Time
Department / Functional Area
Key Skills
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