Technical Account Manager

• Gain a deep understanding of each customers environment identify customer needs propose solutions that will accelerate their success
  
• Manage and grow opportunities throughout the entire customer lifecycle from postsales to renewal ensuring a seamless transition from sales to account management.
  
• Employ a solutionoriented approach with a focus on use cases involving AI technologies and SaaS functionalities.
  
• Build upon the growth & adoption of our product within existing enterprise accounts.
  
• Drive a pipeline generation cadence to develop expansion opportunities from our existing customer base and identify upsell and crosssell opportunities.
  
• Lead compelling presentations of our product and vision to a broad range of audiences from Clevel executives to individual contributors using our valuebased account management methodology.
  
• Provide timely and accurate forecasts and clear visibility on account performance by actively managing your pipeline of opportunities.
  

• Technical background with strong technical acumen and understanding of cuttingedge technologies
  
• 3 years of experience in account management ideally in AI Data Platforms or Enterprise Software
  
• Experience in customer account growth including upselling and crossselling and in driving renewal opportunities
  
• Proven record of consistently meeting or exceeding performance targets
  
• Strong understanding of customer success principles and the role of technology in driving business outcomes
  
• Proficiency in modern account management processes/methodologies
  
• Excellent presence and proven track record of influencing and selling at all levels
  
• Strong analytical skills with a deep understanding of forecasting & pipeline management
  
• Willingness and ability to travel to spend time in person with key clients (Global)
  

Desired

• Up and crossselling experience in AI Data Product Analytics and Engineering
  
• Previous technical sales experience in Computer Vision or Machine Learning
  
• Deep commercial expertise in structuring SaaS contracts
  
• Experience with data and how to leverage data to help business achieve their customer experience initiatives
  

• Opportunity to work in a fastpaced innovative environment.
  
• Competitive salary and equity package.
  
• Health dental and vision insurance.
  
• Flexible working hours and remote work options. Unlimited vacation policy.
  
• Professional development and career growth opportunities.
  

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