Head of Antivirus Support Engineer
Posted on :
27-04-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Head of Antivirus Support Engineer
Experience: 5 to 9 years
Budget: Up to 6 LPA
Location: Delhi (onsite)
Must have:
Security Audit
Antivirus installation
Antivirus support
Security policy implementation
Patching
Configuration
Troubleshooting
Responsibilities:
1.) Installation of antivirus patches within one week on daily security update definition release and within 3 months for upgradation of software solution version on all PCs/Servers.
2.) Ensure that AV solution is able to effectively utilize the bandwidth using a bandwidth throttling mechanism during business hours and nonbusiness hours and shall be responsible for updating definition files at endpoints at the available bandwidth.
3.) Ensuring that AV solution should be configured to allow/not allow machines to connect into network unless latest updates are done in machine based on the group policy of SPS solution.
4.) to provide all the functionalities which the SPS/SMS/Symantec critical system protection software/supports.
5.) Coordination and responsible for all activities to be performed by field support engineers for Antivirus ATP and related solutions.
6.) Maintenance and monitoring for all the servers related to Antivirus Endpoint DLP ATP SMG SMS etc.
7.) Upgrading of Operating System of the servers covered under Antivirus Endpoint DLP ATP SMG SMS etc. at no extra cost whenever available after taking approvals from the business.
8.) Managing the Antivirus ATP and related application and provide support for implementing all the security related policies through the above solutions.
9.) Managing the Application related to Antivirus Endpoint DLP SPS SMS SMG and ATP solution as per the requirement of the Bank.
10.) Assisting in analysis of Security Audit recommendations on the applications/databases of Antivirus Endpoint DLP SPS SMS SMG and ATP solution and after analysis implementation of security recommendation for above solution.
11.) Assist in Activities mentioned below and any other activities being assigned related to Antivirus Endpoint DLP SPS SMS SMG and ATP solution by client:
Monitoring & Maintenance of Hardware & Software
Monitoring and Maintenance of the Database
Monitor the issues encountered due to storage and in coordination with Bank and storage.
12.) Configuration and patching of all OS and application on regular basis as per Bank s policy.
13.) Trouble shoots faults & problem resolution.
14.) Open a case with Backend team for problem resolution or knowledge sharing.
15.) Open a case with product Supplier in the event of component malfunction or system failure and same need to be followed up for early resolution.
16.) Open a case and coordinate with OEM to resolve bug fixes & patches.
17.) Escalation with Systems and solutions Ltd s/Service Providers/ OEM for any failures response and issues.
18.) Report incident to Bank according to escalation matrix.
19.) Provide proper RCA Preventive action and Proactive action of the problem.
20.) Maintaining inventory of all devices/software/servers belonging to solutions along with their version licenses AMC and other details.
21.) Checking of version updates and patch releases and other updates on regular basis.
22.) Proactive monitoring of devices/servers/ utilization CPU utilization memory utilization bandwidth/link utilization errors space and services on servers connections etc. and perform corrective actions
security audit,configuration,antivirus software,antivirus support,security policy implementation,antivirus installation,patching,antivirus,troubleshooting,security,support engineers
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
