Operations Executive

Job Title: Operations Executive

Job Location: Chandigarh

Job Summary:

Hiring an Operations Executive to provide exceptional customer service and postsales support. Requires strong communication skills and ability to analyze operational data.

Your role & responsibilities:

• Initiate outbound calls to drivers with negative balances.
  
• Explain how the outstanding amount is generated and provide information on answering related queries.
  
• Ensure the meticulous and precise documentation of call records.
  
• Meet daily and weekly call targets by establishing a minimum of 100 connected calls per day.
  
• Conduct daily followups with drivers.
  

You Should Have:

• Excellent communication (Hindi) and interpersonal skills.
  
• Demonstrated expertise in telemarketing or customer service.
  
• Goaloriented and selfmotivated.
  
• Ability to work in a targetdriven environment.
  
• Basic computer skills for data entry and reporting.
  

Qualification:

Any Graduate

Eagerness to learn and grow, with experience in sourcing across multiple regions for a Recruitment Agency, RPO, or internally. Possess a hunter's mentality and a relentless drive to attract top talent. Exhibit a Sales and Marketing mindset, enjoying engaging with people and being part of their career journey. Proficient in social media platforms and adept at digital engagement. Tech-savvy with proficiency in various systems, tools, and applications. Ability to thrive in a fast-paced international environment with a high sense of urgency. Excellent written and verbal communication skills in both English and Spanish. Strong sense of responsibility and exceptional organizational skills. Collaborative team player with an openness to diverse perspectives. Proficiency in Google Workspace applications, including Docs, Sheets, and Gmail. Demonstrates high personal integrity and approachability.