Position: Video Content Analyst
Location: Lisbon Portugal
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Review user reports regarding video content on a streaming platform
- Review sensitive content sometimes involving graphic or disturbing subject matter
- Audit and update content
- Maintain broad knowledge of client products and/or services
- Make wellbalanced decisions and help resolve inquiries with respect to defined policies and procedures especially the data protection policy.
REQUIREMENTS:
- Native/fluent in Italian solid B2 level in English (and higher) written and spoken
- 6 months of experience in relevant field is preferred
- Ability to work in shift rotation (24/7). 40 working hours per week
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer serviceorientation with effective pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fastpaced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member as well as independently.
BENEFITS:
- Relocation assistance for candidates coming from abroad
- International community
- Comprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplace
- And many others!