Sell optional products for meeting customer wants and needs.
Check customer rental parameters for ensuring understanding of rates and service charges.
Update rental agreement files, notify customers of overdue rental vehicles and enquire on the expected date of return, and process rental extensions.
Receive telephone calls and handle customer issues or direct messages to appropriate personnel.
Ensure accuracy of the return date and time on the rental agreement.
Complete rental or parking information for customers, disclose rates and terms of rentals and get signatures through effective sales techniques to utilize service options.
Retrieve money collected and complete deposit slip and keep money safe.
Prepare Rental Agreement Folder with necessary details.
Review and submit reports to the supervisor.
Finish car exchange requests in the computer system.
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