Global Service Desk ....
Global Service Desk Technicians
Posted on :
25-04-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
25-04-2024
Job Description
Req ID : 2752562
We are seeking a skilled and customerfocused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise strong communication skills and a commitment to delivering exceptional customer service.
Requirements
- Proven experience as a Service Desk Technician or similar role preferably in a global support environment.
- Strong proficiency in troubleshooting and resolving hardware software and network issues.
- Excellent communication skills with the ability to convey technical information in a clear and understandable manner.
- Familiarity with ITIL best practices and IT service management concepts.
- Ability to work effectively in a collaborative teamoriented environment.
- Knowledge of remote support tools and techniques.
- IT certifications (e.g. CompTIA A Microsoft Certified Desktop Support Technician) are a plus.
Proven experience as a Service Desk Technician or similar role, preferably in a global support environment. Strong proficiency in troubleshooting and resolving hardware, software, and network issues. Excellent communication skills, with the ability to convey technical information in a clear and understandable manner. Familiarity with ITIL best practices and IT service management concepts. Ability to work effectively in a collaborative, team-oriented environment. Knowledge of remote support tools and techniques. IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
Employment Type
Full Time
Key Skills
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