French Remote Customer Experience Specialist With Signing Bonus

Are you someone who thrives on tackling new challenges Explore the opportunity to work remotely in Portugal as a French Remotely Customer Advisor Specialist!

Your Responsibilities as a Remote Customer Advisor:

• Serve as the face of a global brand;
• Provide topnotch service across various support channels;
• Cultivate strong customer relationships to ensure an exceptional experience;
• Utilize probing questions support resources and system training to troubleshoot effectively;
• Offer solutions to common issues and frequently asked questions.

What Youll Need:

• Native level in French
• English B2 Written and Spoken
• Ability to deliver exceptional service across multiple support platforms;
• Prior experience in customer/technical support is advantageous but not mandatory as training will be provided;
• EU passport residence card from Portugal or Ukrainian refugee certificate.

Perks:

• Fulltime schedule: 40 hours per week (8 hours per day 5 days per week);
• Remote work 100%
• Signing bonus if you start in May
• Performance bonuses;
• Comprehensive benefits package including private health insurance life insurance and family coverage (for spouse legal partner and children);
• Opportunities for career advancement;
• Daily meal allowance;
• Flexible career path to support professional growth;
• Language proficiency bonuses;
• Administrative support for documentation processes.

Remote Work :

No