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Office Outbound Telesales
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Office Outbound Telesales

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1 Vacancy
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Jobs by Experience

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1-3years

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2744773
We are searching for a driven and enthusiastic individual to join our team as a Office Automation Sales Representative. In this role you will be responsible for promoting and selling our unified communication and office automation solutions to potential clients. The ideal candidate will possess a strong background in sales excellent communication skills and a passion for delivering exceptional customer service.

Requirements

Key Responsibilities:

  1. Outbound Calling:

    • Conduct outbound calls to prospects to introduce our unified communication and managed service offerings.
    • Engage potential clients in meaningful conversations to identify their needs and pain points.
    • Effectively communicate the features benefits and value proposition of our solutions to generate interest and secure appointments for the sales team.
  2. Lead Generation:

    • Proactively identify and qualify leads through targeted calling campaigns.
    • Utilize CRM software and other tools to track and manage leads ensuring accurate and timely followup.
    • Collaborate with the sales team to prioritize leads and provide detailed notes and insights for effective followup.
  3. Product Knowledge:

    • Develop a deep understanding of our unified communication and managed service offerings including key features benefits and competitive advantages.
    • Stay updated on industry trends and developments to effectively position our solutions in the market.
  4. Customer Relationship Management:

    • Build and maintain strong relationships with prospects to foster trust and credibility.
    • Provide excellent customer service by addressing inquiries resolving concerns and providing relevant information to prospects.
  5. Performance Tracking:

    • Meet and exceed weekly and monthly targets for outbound calls lead generation and appointment setting.
    • Track and report on key performance metrics including call volume conversion rates and pipeline progression.

Qualifications:

  • Proven experience in outbound telemarketing preferably in the telecommunications or managed services industry.
  • Excellent communication skills with the ability to engage prospects in meaningful conversations and articulate value propositions effectively.
  • Strong sales acumen and the ability to identify opportunities and overcome objections.
  • Goaloriented mindset with a track record of meeting and exceeding targets.
  • Proficiency in CRM software and other sales tools for lead management and tracking.
  • High school diploma or equivalent; Bachelors degree in Business Administration or related field is a plus.


Benefits

Benefits:

  • Competitive salary with performancebased incentives.
  • Comprehensive benefits package including health insurance and retirement plans.
  • Opportunities for career growth and advancement within the organization.
  • Ongoing training and professional development programs.

Join Our Team: If you are a motivated and resultsdriven individual with a passion for sales and customer service we encourage you to apply for the Outbound Unified Communication and Managed Service Tele Marketer position. Join our team and be part of a dynamic and innovative company committed to providing cuttingedge solutions to our clients. Submit your resume and cover letter today to start your journey with us!



Desired Experience & Qualification Education: Bachelor s degree in computer science, Information Technology, or a related field (or a minimum of 5 years equivalent experience). Technical Experience: Proven experience in a technical leadership role within an MSP or similar environment. Strong knowledge of IT infrastructure, cloud technologies, networking, and cybersecurity. Familiarity with ISO framework and best practices. Experience with managing and troubleshooting common IT systems and platforms. Leadership and Management Skills: Excellent leadership and people management skills, with the ability to to motivate and inspire a team. Demonstrated experience in hiring, training, and performance evaluation of technical professionals. Ability to foster a collaborative and inclusive team environment. Problem-Solving and Decision-Making Abilities: Strong problem-solving and decision-making skills, with the ability to analyse complex technical issues and provide effective solutions. Capacity to prioritise tasks and manage multiple projects simultaneously. Customer Service and Communication: Exceptional customer service skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Strong written and verbal communication skills. Ability to effectively communicate technical concepts to clients and team members. Continuous Learning: A passion for staying up to date with industry trends, emerging technologies, and best practices. Commitment to continuous learning and professional development. Relevant certifications (e.g., ISO, ITIL, NIST) would be advantageous. Strategic Thinking and Business Acumen: Ability to align technical strategies with business objectives. Understanding of the MSP industry, market trends, and competitive landscape. Experience in collaborating with other departments, such as Sales and Operations, to drive business growth.

Employment Type

Full Time

Company Industry

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