RQ07253 - Business Analyst - Senior

Job Description:

The Ministry is seeking the services of one (1) Business Analyst Senior Level to work as part of the Project Management & Program Delivery project team in collaboration with the core project team solution delivery vendor(s) and other stakeholders as required.

• Provide support during the design implementation and testing phases of the project.
  
• Report progress of assignment on a regular basis to Project Management raise any issue and concerns and propose mitigation strategies.
  
• Lead and/or participate in teams developing solutions within Ministry of Labor Immigration Training Skills Development
  
• Conduct feasibility analysis project scoping and provide project work estimates.
  
• Conduct Joint Requirements Planning and Joint Application Design sessions.
  
• Analyze and map processes / data for current state and future state.
  
• Requirements development involving requirements elicitation elaboration analysis specification and validation.
  
• Use of ministry mandated requirement management tools and templates for requirements
  
• Review and feedback of technical design documents.
  
• Conduct and/or participate in walkthroughs at each project milestone.
  
• Knowledge transfer to TS and I&IT Cluster at all stages of the assignment.
  
• Report status to and follow overall direction from the Project Manager and/or Lead Business Analyst.
  

The Deliverables include (but are not limited to):

• Business Cases and Request for Bids
  
• Business requirements / rules
  
• Business process models
  
• System Requirements specifications
  
• Business / Data Glossary
  
• Business and System use cases
  
• User epics stories and themes / Product backlog and sprint plans
  
• Data requirements / models (conceptual / logical)
  
• Functional and Nonfunctional requirements
  
• Requirements Traceability Matrices
  
• User Interface specifications low and high fidelity prototypes
  
• Report specifications
  
• Test plan/strategies test cases
  
• Risks and Issues
  
• Status reports
  
• Work plans e.g. requirements management plan
  
• Artefacts/documents required for enterprise architecture development from a business needs pointofview (contextual and conceptual) as required for the Architecture Governance Point review process
  
• Other artefacts as determined by the project
  

Support to Development and Test teams in following areas (but are not limited to):

• Building and testing support to development team
  
• Reviewing test strategy test plan and cases
  
• Management of defect logs
  
• Testing Applications
  
• Supporting enduser inquiries
  
• Defining the integration test plan
  
• Defining the user acceptance test plan
  
• Identification and resolution of problems/issues
  
• Document and manage risks and liaise with other project teams to coordinate project interdependencies.
  
• Documentation of all artefacts in a shared project library.
  

Requirements

Experience and Skill Set Requirements:

Skill Set Requirements:

• Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile waterfall and iterative
  
• Demonstrable experience with Business Object Oriented Modeling UML tools and techniques.
  
• Demonstrable skills and experience with documenting deliverables outlined in Deliverables section
  
• Work Experience in investigating analyzing estimating system applications in a large integrated mainframe and midtier environment
  
• Proven experience with all stages of automated system implementation in complex mainframe with online and batch transactions
  
• Proven experience with sprint facilitation interpretation of business needs to technical requirements facilitation of project meetings for reviews
  
• Experience with the Public Sector architecture.
  
• Demonstrable knowledge of Public Sector applications databases and systems; demonstrated experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and transformation of legacy solutions using COTS products such as Oracle Siebel
  
• Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector
  
• Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements
  
• Excellent analytical problem solving and decisionmaking skills.
  
• Experience in conducting feasibility analysis project scoping and providing project work estimates
  
• Experience with requirements development involving requirements elicitation analysis specification and validation
  
• Experience with documenting user stories planning and managing product backlog planning and managing sprints and implementing in an iterative manner
  
• Demonstrated experience in the facilitation of project meetings for reviews
  
• Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies.
  
• Can work effectively independently and in a team environment.
  
• Strong communication interpersonal collaboration and negotiation skills to work seamlessly in an agile crossfunctional team with clients vendor(s) and other stakeholders.
  
• Excellent facilitation presentation timemanagement and problemsolving skills.
  
• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
  
• Strong leadership skills to provide advice and guidance on all aspects of user experience and design assessing user characteristics needs goals and opportunities.
  
• Creative innovative and can think outside the box to visualize solutions that meet business needs.
  
• Knowledgeable in design thinking have a usercentric mindset and attention to detail.
  
• Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
  
• Creative analytical approach and strong understanding of interaction design principles including ability and experience to deliver mockups using advanced tools
  
• Able to resolve issues in a timely manner provide options and recommendations.
  
• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant effective designs for diverse audiences.
  
• Understand business metrics and able to translate business goals and objectives into digital experiences.
  
• Able to prioritize change requests from clients and guide the team in determining how best to address them.
  
• Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler Better Faster Services Act
  
• Strong research skills to perform industry research provide options and make recommendations for solution improvements.
  

Technical Skills:

• Significant experience designing online user experiences for complex digital solutions.
  
• Ability to deliver a product with a balanced team (product owner user experience designers developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
  
• Proficient with industrystandard design tools (e.g. Photoshop Adobe InDesign Illustrator Balsamiq InVision).
  
• Basic Knowledge of Microsoft Azure cloud platform
  
• Knowledge of online collaboration tools such as MIRO Atlassian Confluence Trello Microsoft Office 365 Google Drive Zoom Slack and Microsoft Teams
  
• Knowledge of Backlog Management tools such as JIRA Azure DevOps Pivotal Tracker
  
• Experience in applying content layout and typography design principles and techniques for a mobilefirst or responsive web design.
  
• Familiar with how to design information architectures and taxonomies and how they relate to navigational design elements.
  
• Knowledge and experience in current web usability and accessibility standards (e.g.WCAG 2.0 WCAG 2.1 Level A & AA) and best practices.
  
• Knowledge and experience in usability and userexperience principles methodologies and techniques including interdependencies of user interface and navigation design accessibility information architecture graphic design and userinterface design.
  
• Knowledge of Ontario digital government standards refer to
  

People Skills:

• Can work effectively independently and in a team environment.
  
• Strong communication interpersonal collaboration and negotiation skills to work seamlessly in an agile crossfunctional team with clients solution delivery vendor(s) and other stakeholders.
  
• Excellent facilitation presentation time management and problemsolving skills.
  
• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
  
• Strong leadership skills to provide advice and guidance on all aspects of user experience and design assessing user characteristics needs goals and opportunities.
  

Analytical and ProblemSolving Skills:

• Knowledgeable in design thinking usercentric mindset and attention to detail.
  
• Creative analytical approach and strong understanding of interaction design principles.
  
• Able to resolve issues in a timely manner and provide options and recommendations.
  
• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant effective designs for diverse audiences.
  
• Understand business metrics and able to translate business goals and objectives into digital experiences.
  
• Able to prioritize change requests from clients and guide the team in determining how best to address them.
  
• Strong research skills to perform industry research provide options and make recommendations for solution improvements.