Implementation Consultant

Job Title: Implementation Consultant

Location: Bangalore ( This is a Hybrid Position)

Position Type: Fulltime

Position Level: 2 ( Looking for 3 to 5yrs experience)

Travel Requirements: Minimal travel required

Xactly has helped thousands of companies and millions of sellers around the world beat their revenue targets. Using the Xactly Intelligent Revenue Platform leaders look past the current quarter to create revenue streams for longterm growth. It is the only solution that aligns seller behavior with boardroom strategy to create a resilient predictable and profitable business.

We deliver this 100% cloud solution by unleashing human potential. Our employees live our CARE values by focusing on customers success and treat every user of our products as a member of our family. Every one of us is accountable to keep our word own our mistakes and show up with an optimistic spirit. We respect each other and value the differences that make us diverse. And we strive for excellence in everything we do from the innovation in our products to the fun at our events.

As the Implementation Consultant at Xactly Corporation you ll be responsible for project implementation artifacts such as requirement documentation and leading the customer through the entire implementation cycle including requirements configuration testing SIT UAT launch and post implementation support. Client interactions will typically be at the Director level and above at SMB/Enterprise companies who expect a high level of customer service. We are seeking an individual with strong consulting experience excellent communication and customer management skills preferably from a compensation domain background and experience with any programming language within the confines of a business application.

Xactly s Professional Services team is a mix of consultants compensation experts and sales professionals. The team comes from a plethora of industries including SaaS consulting financial services and management consulting. They re a group of driven highly motivated self starters who have the ability to adapt quickly and thrive in a fluid startup culture. They are fast learners turned compensation consultants with the businesssavvy to execute complex projects in all client verticals.

Bachelors degree or equivalent experience preferred

46 years of experience in Technology Consulting Business Analysis or related fields

Should be able to translate customer requirements and build configuration options with the ability to guide clients through decisionmaking processes

Strong technology and business acumen

Strong problemsolving skills (business & technical)

Strong understanding of SDLC

Strong understanding of Data Structures and database concepts

System Integration experience and Troubleshooting skills are a must have

Demonstrate outstanding serviceorientation and strong interpersonal skills

Past experience in a deadlinedriven fastpaced environment preferred

Confident communication style with strong presentation skills

Selfaware motivated coachable and poised able to work seamlessly as part of a team

Participate in our Professional Services Bootcamp which will introduce you to our products and processes as well as take you through a mock implementation.

Begin ramping onto projects as soon as training is completed.

Interact with customers as part of your first live implementations.

Consistently and successfully implement accounts in 90 days or less.

Be fully ramped up managing up to 10 concurrent implementations and taking customers live with Xactly each month.

Be fully versed in Xactly tools keeping essential customer data organized and tracking all your interactions with customers.

Become a subject matter expert in one aspect of Xactly s products and related activities including supporting other Implementation Consultants as they work with that aspect

Create urgency instill confidence and provide fantastic customer service as you guide customers through the initial implementation and their early adoption stage of Xactly at their company.

Continue to manage a high volume of customers through the implementation process to ensure successful projects and adoption of Xactly

Interact with customers each day to drive urgency engagement and utilization.

Become a subject matter expert in several aspects of Xactly s products including developing training materials to support other Implementation Consultants

Meet and exceed quarterly metrics and objectives.

Provide input for overall implementation process improvements.

Mentor new hires and teach best practices to lead the team towards future success.

Deepen knowledge of tactics to increase satisfaction and improve implementation time within your projects and share across the team.

Lead requirements gathering sessions with customers create a design which meets their needs and execute on it in our applications.

Identify gaps within our processes propose solutions and execute to continue raising the bar with the team.

Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race color religion sex age national origin disability veteran status pregnancy sexual orientation or any other characteristic protected by law.

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We do not accept resumes from agencies headhunters or other suppliers who have not signed a formal agreement with us.