Executive Assistant

About us:

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.

We are looking for an Executive Operations Manager to join our team at UPGRADE. In this key role you will act as a linchpin between the CEO and internal departments facilitating coordination and expediting necessary actions. Dive into data to extract insights create structured reports and inform decisionmaking.

Your proficiency in organizing meetings handling executive communications and maintaining confidentiality will be invaluable. Be part of our dynamic team contributing to the enhancement of organizational processes and the overall success of UPGRADE.

How your day will look like:

• Serve as a liaison between the CEO and various internal departments helping to coordinate and expedite necessary actions when required.
  
• Diving into data to extract insights creating structured reports and presentations to communicate findings and using these insights to inform decisionmaking.
  
• Documenting and improving processes including creating process documents to standardize workflows ensuring they are continuously updated and collaborating with different teams to identify process enhancements.
  
• Identifying and improving automation opportunities to a streamline internal and external business processes.
  
• Managing projects and required deliverables coordinate teams track progress and communicate project status and potential issues to stakeholders.
  
• Creating visually appealing informative presentations that incorporate data and research to support key messages tailored for various internal and external audiences.
  
• Assist in organizing meetings and communication with investors ensuring a professional and organized approach to investor relations.
  
• Identify and engage with thirdparty service providers and manage their contracts and services.
  
• Maintain and organize the executives calendar scheduling and coordinating meetings appointments and travel arrangements.
  
• Manage email correspondence phone calls and other forms of communication on behalf of the executive including drafting proofreading and editing various documents.
  
• Plan and coordinate business travel including booking flights hotels transportation and creating detailed itineraries.
  
• Assist in prioritizing tasks and responsibilities and delegate tasks to appropriate team members following up on their completion.
  
• Organize and maintain important documents files and records ensuring both physical and digital records are well organized and easily accessible.
  
• Conduct research on various topics to provide insights and information for decisionmaking.
  
• Assist in planning and coordinating company events conferences and special meetings.
  
• Maintain strict confidentiality of sensitive information.