Manager

• Maximize long term profitable volume growth of COMPANY's within the assigned country's
• Develop a business plan and strategy of COMPANY's services in the assigned country's
• Provide leadership and cohesion of teams within the country, including hiring and management of staff
• Achieve the company performance targets against the objectives and the growth strategy
• Provide project progress updates to executive management and Corporate
• Lead the development of operations, coordinate all third parties and represent the best interests of the company in line with legal requirements
• Build and maintain relationships with customers, local authorities and communities
• Ensure market intelligence and customer knowledge to meet company targets and forecasts
• Establish best in class practices for HSEQ and operational excellence
• Ensure equipment resources necessary to meet customer requirements Listen to customers, understand business needs and structure a solution built on products and/or services to address those needs
• Drive initiatives to increase customer awareness and satisfaction
  

Manage Operation staff and/or related personnel, and Provides technical guidance and work direction to field staff.

• Ensure the fulfillment of maintenance contract specifications, and maintain COMPANY's standards in order to ensure delivery of agreed contractual services to customers
• Carry out investigations of COMPANY product failures, validate findings, and approve corrective actions based on identified findings
• Lead negotiations with customers to address product failure investigation findings, and recommend preventative measures to avoid future product failures
  

Oversee assigned country's operations' budgeting cycle and lead the budgeting process

• Direct assigned country's operations effectively within budget, and report accurately on progress made and challenges encountered
• Formulate strategies that result in positive financial impact for COMPANY and mitigates financial and operational risks
• Prepare, submit and justify budget enhancement requests to VP Africa
  

Follows all relevant Operations' policies, Manufacturing Processing Instructions so that work is carried out in a controlled and consistent manner.

• Contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account leading practices, improvement of business processes, cost reduction and productivity improvement
• Promotes the implementation and adherence to policies, processes and operating procedures to others within COMPANY
  

Complies with all relevant safety, health and environmental management policies, procedures and controls to ensure a healthy and safe work environment.

• Participates in incident and accident investigations as required in line with agreed safety, health and environment policies, procedures and controls
• Reports on changes within COMPANY that impact relevant safety, health and environmental management policies, procedures and controls
  

Participate in the identification and recruitment of key talent for Country .

• Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures
• Set performance objectives, provide necessary support, evaluate / appraise the team and provide regular feedback on performance
• Promote a high-performance working environment and promote COMPANY's values