In collaboration we areworking with a leading Outsourcing/BPO company that is looking to recruit a Germanspeaking Video Content Moderator for their office in Porto.
Location: Porto Portugal
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Review user reports regarding video content on a streaming platform
- Review sensitive content sometimes involving graphic or disturbing subject matter
- Audit and update content
- Maintain broad knowledge of client products and/or services
- Make wellbalanced decisions and help resolve inquiries with respect to defined policies and procedures especially the data protection policy.
REQUIREMENTS:
- C1 German level B2 English level written and spoken
- 6 months of experience in relevant field is preferred
- Ability to cover weekly shift rotation including occassional nights and weekends
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer serviceorientation with effective pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fastpaced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member as well as independently.
BENEFITS:
- Relocation assistance for candidates coming from abroad
- International community
- Modern office in a city center with open spaces easy to access with public transportation
- Comprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplace
- Support from your colleagues with coaching and mentoring opportunities
- Health and Wellbeing initiatives
- Monthly meal allowance and much more!