Network Operation Engineer

Requirements

Responsibilities

• Proactively monitor and manage the LAN and WLAN
  
• Troubleshoot routing and switching incidents.
  
• Utilize customer provided tools to monitor and manage devices including but not limited to F5 LTM/GTM Cisco WLC DDI Infoblox Cisco Switches and routing devices.
  
• Support for New Site LAN & WAN Infrastructure installation or Relocations
  
• Support for New Technology Rollout or Transform Project data collections.
  
• Maintain and update CMDB Cisco Prime infrastructure
  
• Coordination with colocation Datacenter Administration
  
• Infoblox DHCP/DNS/IPAM (use management troubleshooting)
  
• Troubleshoot voice quality and routing issues
  
• Coordinate with local site contact for service provider issues
  
• Management and support of riverbed steelhead devices.
  
• Internet monitoring and router management; monitoring internet utilization and starting incidents at the provider in case of outage.
  
• Incidents tickets and service request ticket resolution within agreed KPI s
  
• Focal contact for all OEM network devices for support issues
  
• Analyze vulnerability and compliance reports received from the scanning team and remediate in line with SABIC procedure for network platform vulnerabilities.
  
• All coordination support troubleshooting and monitoring associated with the Network and IPT Infrastructure.This will entail close working relationship with vendors as well as the internal IT teams
  

Qualifications

• 8 years of relevant experience
  
• Good communication skills with customer mindset
  
• Experience in VLAN VTP InterVLAN VXLAN DMVPN routing SDWAN STP RSTP PVST 802.1x Token ring Ethernet Fast Ethernet Gigabit Ethernet LWAPs AZURE SNMP Wireless LAN