Monitor the order status and follow up to ensure its progress and on-time delivery.
Experience in export/logistics working closely with our logistics team.
Generate RMA (Return Material Authorization) requests and complete follow-up at internal customer and vendor levels. Provide order confirmation to the country/customer. Assist coordination of deliveries with Logistics dept. when necessary. Process invoices upon Inco terms, or other sales terms as required.
Serve as a flex Order Management Resource: Provide information related to the order management process and respond to questions and issues from order process stakeholders (order fulfillment, customer, supplier, buyers. country managers and counterparts, SCM engineers, CSEs, shipping/traffic, Ultrasound HQ management).
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