User Operations User Lifecycle and VIP

About BingX

• One of the head cryptocurrency exchanges!
• An international digital service financial institution with branch offices in North America Canada the EU & Singapore.
• One of the top 10 cryptocurrency trading platforms!
• A crypto social trading exchange that offers spot derivatives and copy trading services to more than 100 countries worldwide.
• Access to the fastgrowing cryptocurrency market connecting them with expert traders through an investment platform.

As the first trading platform that connects highlevel traders with regular users; More than 3000 of the worlds outstanding traders have joined and settled in; BingX is committed to making crypto trading easy to use and benefit more users. Within two years our platform has supported Over 10 Native Languages serving users from over 100 countries and regions globally. We aim to become the first goto Social Trading Network for the increasingly hyperconnected world.

Our current vacancy Fulltime Longterm REMOTE

Responsibilities

• Enhancing user lifecycle management for target business segments based on data analysis and growth requirements
• Developing and implementing user activation and retention strategies continuously optimizing through experimentation
• Understanding pain points and needs of VIP/large clients refining the platforms VIP/large client service system to enhance satisfaction and loyalty
• Collaborating with Product Operations and Technology teams to integrate resources track data continuously and achieve business growth objectives

Requirements and skills

• 36 years of experience in the field with preference given to those with experience in cryptocurrency or brokeragerelated roles
• Strong business acumen and ability to integrate resources effectively demonstrating excellent crossdepartmental communication skills
• Excellent business thinking logical analysis and systematic planning skills
• High sensitivity to data with the ability to quickly understand changes in the business environment and customer needs
• Bilingual in English and Chinese will be highly advantageous

Working at BingX

• Be part of the future of finance technology and achieve meaningful goal
• Great career development in a fastgrowing company
• Market competitive salary
• Fully remote / workfromhome
• Follow your local vacation and other benefits
• Professional development
• Join an international and diversified team