Additional Job Details :
- Strong Salesforce and Workfront operational experience
- Understands creative workflows in an enterprise digital ecommerce environment
- Has strong attention to details with analytical problem solving mindset
- Must have strong communication skills and can engage the audience during conducted trainings
Description:
Job description:
- Were looking for a program manager to work within our Creative Operations team.
- The successful candidate is curious a problem solver and a creative thinker who will support the management and maintenance of the tools that are used within the Creative team.
- Must have at least 5 years experience in Salesforce and Workfront operational duties under an enterprise umbrella.
- Identifies and resolves technical problems leads system and tool enhancements and implementations and oversees daily operational tickets and issues.
- Manages and develops user guidance documentation and conducts trainings for creative & cross functional teams.
- Creates and compiles creative program and project reports as requested for the needs of the business.
- This candidate will collaborate with various business partners internal and external to the creative team.
- Familiarity with creative workflows marketing processes and creative production lifecycles.
What makes a candidate profile stand out to you
- Minimum 5 years of operational experience within the Salesforce and Workfront environment on an enterprise level
- Salesforce & Workfront certified.
- Creative thinker process & solutions oriented can engage an audience at any user level for trainings and discourse.
How will they contribute to the project
- Identifies and resolves Salesforce and Workfront related technical problems leads system and tool implementations integrations enhancements and oversees daily operational tickets and issues.
- Manages and develops user guidance documentation and conducts trainings for creative & cross functional teams.
- Creates and compiles creative program and project reports as requested for the needs of the business.
- This candidate will collaborate with various business partners internal and external to the creative team.
- Familiarity with creative workflows marketing processes and creative production lifecycles.
What is the makeup of the team
- This role will sit under the Lightbox Creative team (100) under the Operations (40) umbrella
Does the candidate need to be in a certain Client location/hub or remote
- Yes the candidate will need to be within proximity to any of the Client locations/hubs. (San Bruno Los Angeles Chicago Bentonville & Hoboken)
Will a Client badge be needed at onset or in the future
If hybrid or in office role how many days a week will the candidate need to come into the office
- About 23x per week.
- Please note that candidates who will be working in Bentonville AR Reston VA or some Texas locations must have a VendorSAFE BGC
Required Skills : Program ManagementManager
Additional Skills : Program ManagerManagerThis is a high PRIORITY requisition. This is a PROACTIVE requisition