Project Manager

EMJ is looking for a dynamic experienced and driven Project Manager to join our growing Client Services team!

You will support the CS team to deliver exceptional client projects that in turn help to drive our mission of elevating the quality of healthcare globally.

This role involves both client and internal responsibilities managing projects from booking to publication and repeat business. Responsibilities include coordinating with internal and external stakeholders overseeing production (articles interviews adverts and email campaigns) and collaborating with Sales and Finance departments on booking and invoicing processes.

This is an ideal opportunity for an experienced individual with a deep passion for making a positive impact in the healthcare field and an ambition to grow their career in client and project management within the Healthcare/Pharma/Publishing industries. The purpose of the role is to consistently deliver a worldclass client experience. Were looking for someone with excellent interpersonal and organizational skills and a strong commitment to travel across Europe as part of your role.

Join a growing company which will support your professional development and career ambitions!

What We Offer

• Join EMJ during an exciting period of growth for the business where were growing the team expanding internationally and launching in new areas.
• Be part of an ambitious and supportive team that will support you to become an expert in project management and client relations.
• Worldclass training and development opportunities within the team helping you become the best version of yourself.
• Regular socials and Summer Ball (overnight stay at a fabulous location in the UK company rewards and recognition) private medical insurance mental health support paid volunteering day and dedicated buddy program.
• See our full list of benefits here.

Expectations

• Deliver a goldmedalwinning service on highvalue projects with key clients.
• Liaise with businesses via telephone and email to understand clients expectations and achieve 100% client satisfaction ensuring projects are kept on schedule and under budget.
• Create and adapt project timelines to accommodate all stakeholders and be able to have contingency plans as needed.
• Liaise with internal departments to ensure project briefs are communicated fully and expectations are managed.
• Collaborate with department leads to troubleshoot challenges and implement improvements to client experience.
• Submit project status reports to management and stakeholders.
• Process and log client interactions into CRM system.
• Keep abreast of changes to policies processes and procedures.
• Identify ways to add value to clients drive engagement and spot upselling/revenue opportunities.
• Attend training sessions to grow knowledge of products and develop skills.

Experience Required

Essential

• Exceptional experience in a Client Facing or similar position is a MUST.
  
• Experience in Project Management / Coordination.
• Comfortable building relationships and networking with anyone.
  
• Degree or equivalent relevant qualification.
• Demonstrable interest in Pharma / Healthcare.
• Excellent organisational & time management skills with strong attention to detail and ability to think on your feet.
• Strong IT skills (Excel PowerPoint Word Outlook).
• Experience with Asana or similar Project Management tools.
• Able to travel as part of the role mainly across Europe occasionally further afield.

Desirable

• Experience in Pharma/Healthcare/Publishing.
  
• PRINCE 2 Agile or ILX PM Training.

Key Information

• Salary:30k 45k (dependent on experience)
• Reports to:Alex Skedd Head of Client Servicesand Victoria Nash Customer Engagement Director
• Hours: 8.30am 5pm MonFri
• Working pattern:Up to 2 days flexibility to work from home (FT in office during probation)
• Location: Moorgate London

About EMJ

EMJspurpose is to elevate the quality of healthcare globally by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company.

At EMJ we believe in

• Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
• Going the extra mile: Always give your best performance this will create a team that is different to anything else full of hard working gold medal winners.
• Entire buy in: Everyone has loyalty to our vision values culture and the longterm goals of EMJ. We are committed to doing so in a positive and passionate way.
  

Find out more about us and careers at EMJ.

Application process:

Your CV will be reviewed by the Recruitment team. If successful we will be in touch to arrange a telephone call. Following this there will be a 2stage interview process one focused on competencies and one on the EMJ values.