35039 C AH Audiovisual IT Specialist

Job Position: Audiovisual IT Specialist

Job ID: 35039 C(A50) AH

Company Background: IT Solution Service Provider

Salary Range: Basic MYR5000 MYR8000

Working Days: Mon Fri

Location: Ara Damansara end of the year shall relocate to Plaza Ascent near Paradigm

Benefit:

13th month salary

Medical benefit vision benefit dental benefit attendance benefit Gym benefit and etc

Job Overview

We are seeking an experienced Audiovisual IT Specialist to join our team.

Audiovisual IT Specialist will be responsible for providing technical support for streaming engine software and equipment as well as offering Linux OS support. This role involves troubleshooting maintenance and configuration of streaming engine software to ensure seamless operation and user satisfaction.

Responsibilities and Duties

Install configure and maintain streaming engine software.

Conduct routine inspections and tests of software and its equipment to ensure proper functioning and identify any technical issues.

Troubleshoot and resolve software problems such as connectivity issues audio distortions or display malfunctions.

Collaborate with vendors and other technical personnel to address complex software issues.

Provide technical assistance and training to endusers on the operation and functionality of streaming engine software.

Perform regular software updates patches and system upgrades.

Support Linux OS environments including system administration troubleshooting and user support.

Stay updated with emerging streaming engine software and Linux OS technologies trends and best practices to ensure efficient system operation and user satisfaction.

Document procedures configurations and troubleshooting steps to establish a knowledge base and enhance support processes.

Any other duties assigned by the superior.

Requirement

Bachelors degree in IT/Electronics or equivalent practical experience.

Proven experience in audiovisual technology support and troubleshooting.

Proficient knowledge of any realtime video streaming engine solutions.

Strong understanding of Linux (Ubuntu) operating systems including system administration and troubleshooting.

Familiarity with network protocols connectivity and realtime video streaming integration.

Knowledge with media codec on audio video like WebRTC (H.264 VP8) or other formats for video streaming will be an added advantage.

Knowledge with hardware setup like HDMI VGA DVI DisplayPort and AV will be an added advantage.

Knowledge with any programming language (C# Java or etc) will be an added advantage.

Excellent problemsolving skills and the ability to diagnose and resolve technical issues promptly.

Strong communication skills to effectively interact with endusers vendors and technical personnel.

Ability to work independently prioritize tasks and handle multiple projects simultaneously.

Detailoriented approach to documentation and knowledge sharing.

Flexibility to work outside regular business hours for system maintenance and support.

Preferably at least one year of experience in the operation support and/or installation of any realtime video streaming engine solutions.

Remote Work :

No