Inside Sales Representative

Essential Job Duties:

• Answer inbound phone calls and advise customers on product options and any order related questions.
  
• Make outbound phone calls to assigned dealer base and prospective new dealers.
  
• Manage a portfolio of existing and potential customers via telephone contact.
  
• Provide sales support to outside sales / Business Development Managers.
  
• Achieve quarterly and annual sales goals.
  
• Increase revenue and profit with assigned dealers through professional selling skills.
  
• Generate new leads and prospect for new dealers to create an ongoing quote pipeline to successfully build new business. Maintain and develop existing dealer base through trusted relationship management.
  
• Analyze business issues and business cycles to identify products and services to meet those needs create persuasive sales proposals and overcome objections issues or concerns.
  
• Support assigned dealer base to enhance the relationship and build the Adam Equipment brand.
  
• Learn and maintain a strong working knowledge of the entire Adam Equipment product catalog.
  
• Maintain all contacts leads opportunities quotes lost sales phone calls emails and meeting notes within Zoho CRM system.
  
• Submit sales reports territory forecasts industry trends and market reporting.
  
• Administrative duties as assigned.
  
• Adhere to and uphold all Adam Equipment policies procedures and code of conduct.
  
• Other duties as assigned by management.
  
  

Requirements

• Previous inside sales or call center environment experience.
  
• Hunter mentality not afraid to engage with new and existing customer base.
  
• Associate or bachelors degree or equivalent work experience preferred.
  
• Proficient in Microsoft Excel Word Outlook PowerPoint and Teams virtual meetings.
  
• Strong negotiation and problemsolving skills.
  
• Excellent oral and written communication skills.
  
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
  
• Strong attention to detail.
  
• Ability to develop and maintain business relationships with internal and external contacts at all levels.
  
• Selfmotivated to win business.
  
• Must have a valid drivers license and safe driving record per Company and insurance policies.
  
• Scale industry experience is a plus.
  
• Bilingual in Spanish a definite plus.
  

Benefits

• Medical insurance
  
• Dental and Vision plans
  
• Life and disability insurance
  
• Supplemental insurance policies
  
• Paid time off
  
• Paid vacations
  
• 401K plan with company matching
  
• Office / social events throughout the year
  
• EAP program
  
• Discounts