Client Support Administrator

This is a remote position.

• First point of call for clients and referring businesses
  
• Scheduling of assessments and work for the field and sales team
  
• Communication via email phone post and text messages
  
• System management
  
• Preparing reports and invoicing
  
• Organisation of hard and soft filing system
  
• Confirmation calls and outgoing calls to clients and other
  
• networking businesses
  
• Administration duties such as scanning and filing
  
• Data entry for monthly report keeping
  

• General help for the Operations Manager
  
• Preparing meeting spaces
  
• Facebook posts/marketing assistance
  

Requirements

• At least 2 years of relevant work experience
  
• Experience in using Xero software
• Exceptional multitasking and ability to work efficiently under pressure.
  
• Strong organizational and time management skills.
  
• Excellent attention to detail and commitment to highquality results.
  
• Effective communication skills including a professional phone manner.
  
• Proactive in completing tasks promptly and capable of working independently or as part of a team.
  
• Positive attitude with outstanding customer service orientation.
  
• Quick learner with a good work ethic and pride in personal presentation.
  
  

Benefits

• Australian clients and Australian hours (giving you great experience and an early finish!)
  
• Work from Home Allowance
  
• HMO for you AND a dependent from Day 1
  
• 20 Days Annual Leave and 5 Days Sick Leave
  
• Government Statutory Benefits
  
• 13th Month Pay
  
• Computer Equipment
  
• Opportunities for growth
  
• And of course a competitive salary