Prepare a Robust, timely, and accurate governance dashboard of all FSSC towers like I2P, O2C, Treasury, Tax, and R2R for monthly reviews with senior management.
Ensure that the data integrity is of the highest quality, on time, and accurate.
Support FSSC leadership in optimization of business reporting.
Coordinate with IT for automation of various reports & dashboards (Alteryx, tableau, SAP, etc.)
Drive SLA performance governance and reporting for FSSC.
Lead and support process improvement initiatives within the FSSC to enhance efficiency, reduce costs, and improve service delivery.
Perform root cause analysis to identify underlying issues and challenges affecting process performance.
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