VDOT Technical Support Analyst 2 Colonial Heights VA ONSITE

VDOT Technical Support Analyst 2 Colonial Heights VA ONSITE
VENDOR MAXIMUM SUBMITTAL RATE $ 36.19/hr.
Required/Desired Skills Skill Required /Desired Amount of Experience Extensive skill in the use of Microsoft Desktop products including but not limited to Windows Outlook SharePoint MS Office Suite and MS Teams. Required 6 Months Skill in troubleshooting tools and managing and administering desktops and wireless devices Required 6 Months Strong Customer Service skills that include a customer first attitude. Required 6 Months Ability to communicate effectivelyverbally and in writing withindividuals and groups. Required 6 Months Provides troubleshooting problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner Required 6 Months Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Experience with creating training documentation. Highly desired 6 Months Ability to lift equipment up to 25 pounds Required 6 Months Questions No. Question Question1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment Question2 Please list candidates email address. Question3 In what city and state does your candidate PERMANENTLY reside Question4 Does your candidate commit to interviewing onsite This is REQUIRED Question5 Does your candidate commit to working ONSITE 100% of the time This is REQUIRED Question6 How soon after offer can candidate start