Join Our Team: Elevate Your Customer Support Career!
Our company is on the lookout for more than 10 passionate agents to join our team. As a Customer Support Professional youll have the opportunity to select from a variety of positions where you can provide exceptional support to customers all from the comfort of your own home.
Our Diverse Clientele:
- Cruise Lines
- Roadside Assistance
- Leading DIY Store
- Bookkeeping Software Support
- Medical Transportation Support
- And many more exciting options!
What Were Seeking:
If youre a true professional with a relatable personality and a commitment to going above and beyond for customers we want you on our team! Were dedicated to fostering a familyoriented workfromhome environment backed by years of experience in providing topnotch positions.
What We Offer:
- Flexible Hours: Enjoy the freedom to set your own schedule and work autonomously.
- Competitive Pay: Starting at $11$15 per hour (based on your selected client) with earning potential ranging from $25000$40000 per year.
- Bonuses and Incentives: Rewards based on performance hours worked and customer satisfaction.
Your Responsibilities:
- Provide excellent customer service through various channels such as phone calls video calls and live chats.
- Manage inbound and outbound calls efficiently and courteously.
- Utilize conversation prompts and scripts to address customer needs and concerns.
- Identify opportunities to upsell products and enhance the customer experience.
- Build sustainable relationships by going the extra mile for customers.
- Maintain comprehensive records of interactions in our call center database.
- Attend educational seminars to enhance your skills and knowledge.
- Meet or exceed personal and team performance targets.
Requirements:
- Strong phone and verbal communication skills coupled with active listening abilities.
- Empathetic customer focus with flexibility to adapt to different personality types.
- Ability to multitask prioritize tasks and manage time effectively.
Computer/Office Requirements (Not Needed at Time of Application):
- Laptop or Desktop Computer
- Computer Monitor (15" or higher)
- Hard Drive with Windows 10 or Windows 11
- Hard Drive with 1 or more GHz dualcore processor and 8 GB RAM or more
- Computer Keyboard and Mouse
- HardWired Land Line Telephone (required for a few clients)
- Hardwired Broadband Internet Service with minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps
- Chrome Internet Software
- Noisecanceling headset with microphone (Brands: Logitech Plantronics or Microsoft)
Ready to take your customer support career to the next level Apply now and become a valued member of our team!
Computer/Office Requirements Laptop or Desktop Computer Computer Monitor (15" or higher). Computer Hard Drive with only the following Operating Systems: Windows 10 or Windows 11. Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 8 GB RAM or more. Computer Keyboard and Mouse Hard-Wired Land Line Telephone (plain old telephone line) w/long distance and international long distance service (preferably through your cable provider) (required for a few clients) Hardwired Broadband Internet Service via DSL, Cable or Fiber Optic with an internet connection: minimum download speed of 10 Mbps or higher and a minimum upload speed of 3 Mbps or higher. Internet Software: Chrome Noise canceling headset with microphone (Brands: Logitech, Plantronics or Microsoft) **Some items are not needed at the time of application**