Sales Coordinator

• To carry out effective sales coordination between Sales Team Accounts team and Fragrance Development team as per the requirement.
• To manager Customer Service for Domestic as well as Export business.
• To follow up weekly basis with key customers of Fine Fragrance/ Cosmetics/ Detergents.
• To support conversion of lead to customer of Fine Fragrance/ Detergent and Cosmetics.
• To create RFD on the basis of briefs received from customer based on detailed knowledge and understanding of such projects.
• To follow up on sample feedback on a timely basis.
• To generate new business by way of regular follow up for new orders with the customers allotted.
• To carry out UT updation
• To carry out open RFD status follow up and update it on a regular basis.
• To maintain tracking sheet of sample sent to customers with courier details
• To share sales circular to customers and execute the same
• To arrange pick up of samples from customers end
• To manage appointments with customers for meeting with Director Sales during tour.
• To follow up with customers for collection of payments as per the credit norms / payment policy.
• To sending requisition for buying any perfume for Fragrance Development purposes
• To share transport details of material with customer
• To book complaint for any material issue received from customer and its follow up with concerned department
• To support in giving pricing update to customer
• To provide weekly / monthly MIS Dashboards and reports to Management as per their requirement.
• Any other responsibility as assigned by Management from time to time.

• Customer Centric
• Develop and Nurture Talent
• Build Collaboration
• Execution Excellence
• Effective Communication

export documentation,develop and nurture talent,dashboard builder,appointment scheduling,a/r collections,sales coordination,sales order processing,build collaboration,b2b customer management,customer follow-up,customer centric,execution excellence,effective communication