drjobs Loss PreventionCustomer Care Officer Grocery Chain العربية

Loss PreventionCustomer Care Officer Grocery Chain

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Lagos - Nigeria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Our client is a Grocery Retail Chain startup for basic groceries with strong financial resources which is going to change the retail market in Nigeria. The Company s values are honesty reliability and responsibility.

The Company is seeking to hire an eagle eyed Loss Prevention/Customer Care Officer to monitor store entrances and exits observing customers analyzing security footage and responding to incidents. He /she will be required to conduct surveillance detect and act on suspicious activity and ensure the recovery of stolen items.

Job Objective: The ideal candidate will support the Store Supervisor and Store Team in the execution of their daily task in the store.

Responsibilities shall include but not be limited to:
Checking movement of stocks and humans in the store including shoplifters.
Constant observation on the stock kept on the shelves and changing rooms.
Handling incidents and discrepancies.
Actively involved in the stock take process.
Crosschecking customers receipts at the exit.
Handling issues relating to rift fights indiscipline etc.
Assist in preparing reports by recording observations information occurrences and surveillance activities.
Manage queue.
Helps in reduction in the loss percentage/pilferage.
Maintains organization s stability and reputation by complying with legal requirements.

Requirements

Key Requirements:
OND/HND degree in any field from a recognized University.
Minimum of one year retail experience as a loss prevention/customer care (preferred)
Excellent verbal and written communication skills.
Superior observational skills.
Working knowledge of surveillance camera controls.
Knowledgeable on safety processes and procedures.
Ability to recognize unsafe working environments.
Must be able to work a flexible schedule.

Benefits

Compensation: Base Pay N80000.00 monthly Other interesting benefits

Employment Type

Full Time

Company Industry

FMCG / Foods / Beverages

About Company

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