LanceSofts mission is to establish global crossculture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
Job Role
Deliver foundational and processspecific training in loan processing and evaluate the trainees performance. A Loan processing trainer is required to educate trainees on the parameters and criteria that will make loan file ready for underwriter submission for final approval. A loan processing trainer should have adequate knowledge to review the loan application thoroughly understanding the preunderwriting requirements to request additional documents or reports from various parties. This role demands a good understanding of all the documents involved in processing a loan and efficiently conveying the same to the trainees.
Key Roles & Responsibilities
- Must be able to train staff on the procedure and documents related to loan processing.
- Gather complete and accurate information based on the loan application (1003 Form)
- Must be aware of the supporting documents provided such as their assets salaries debts employment status etc.
- Must come with moderate to high involvement in assisting Loan Officers with requests and tasks needed to complete and process applications
- Must come with strong communication skills.
- Must come with good telephonic customer service experience.
- Efficiently aid the underwriters for final loan approval.
- Must come with sound knowledge of all the documents associated with 3r party services such as appraisal titles credit report etc
- Should have the knowledge to perform review on all 4 Cs.
- Must have sound knowledge to review documents pertaining to 4 Cs of the underwriting.
- Should have the knowledge to review loan file documentation for missing or erroneous information.
- Should have a brief awareness of the US mortgage Origination loan life cycle (Low Skill) understanding of Mortgage Terms and Definitions.
- Must have basic awareness of the preunderwriting requirements for loan approval.
- Excellent mathematical ability strong analytical and decisionmaking skills
Required Technical Skills
- Advanced working knowledge of MS Office (esp. MS Excel) suite of products skills
- Excellent written and verbal English communication skills.
- Excellent people management and stakeholder management
Qualification and Experience
- Should be a graduate in any domain (any Learning and developmentrelated course or certification will be a plus)
- Should come with a minimum of 46 years of relevant experience in learning and development.
- Excellent verbal and written communication skills
- Excellent Classroom Management and Facilitation Skills