Head of Success Management

Job Description

MGID is a global native advertising platform helping brands reach unique local audiences at scale. In MGID we empower brands and publishers to work together transparently through our privacyfirst targeting technology to enable advertisers to drive performance and awareness and publishers to retain and monetize their audiences. Today were creating unique technologies and with your help we are looking to aim even higher.

As a Head of Publisher Success you will lead our global team of Publisher Success Managers and foster customer relationship development promotion and upselling of all companys products to MGID partners and clients as well as increase margin profit through performance optimization.

What Youll Do:

• Drive the implementation of our cuttingedge business strategy setting ambitious operational objectives that propel us toward unprecedented success
• Cultivate and nurture relationships with key publishers on a worldwide scale ensuring mutual growth and prosperity
• Leverage your expertise to provide invaluable insights that steer our business development priorities and elevate our global client experience
• Collaborate closely with our innovative Product Team to tailor and enhance our offerings ensuring they exceed the expectations of our diverse global clientele
• Pioneer and refine global processes that enhance client satisfaction boost campaign performance and minimize attrition rates
• Play a pivotal role in resolving intricate technical challenges for our esteemed publishers showcasing your problemsolving prowess
• Establish and enforce high standards for our Success Management Team maximizing their potential and driving exceptional results
• Set bold midterm and longterm goals for our functional teams aligning them with our overarching global business development strategies

Requirements

Who You Are:

• You worked in Adtech/Martech industry for over 5 years and led publisher success function for over 2 years
• You possess a deep knowledge and understanding of global advertising market tendencies and trends modern technology and technology evolution forecasts
• You have a deep understanding of online advertising dynamics trends and technologies; and campaign planning & buying (including RTB)
• You are a great communicator capable of delivering great customer service and consultation and able to build cooperation with different types of publishers
• You are analytically driven able to find creative solutions enjoying to work in a dynamic team

MGID is an awesome place to work for those who share a resultsdriven culture passion for AdTech innovation and human focus. We set ambitious goals approach challenges enthusiastically and value honesty transparency and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values we create a culture of excellence creativity and empathy. Join us and unleash your full potential in a fun and rewarding environment!