Job Title: Senior Support Engineer
Location: Seattle WA (Onsite 5 days a week)
Duration: 612 Months
Client : Amazon
Bill Rate : $70/hr
Pay Rate : $60/hr
Visa Status: H1B GC & USC
Years of Experience: 5 Yrs.
Job Description:
Work on an initiative to launch a constellation of Low Earth Orbit satellites that will provide lowlatency highspeed broadband connectivity to unserved and underserved communities around the world.
Key job responsibilities:
Modify maintain and validate business related configurations (such as catalog ordering billing notifications tax payments accounting finance) to satisfy business requirements. Communicate with partner teams to ensure country specific configuration are in place and working. Develop tools and automate manual operational tasks and easy maintenance of our services. Read and understand complex application code and make code fixes to resolve support issues. Able to deliver software independently when needed. Software deployment support in staging and production environments. Build monitoring metrics dashboard and report System health and Support status metrics.
Basic qualifications:
4 years of software development or 4 years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Preferred qualifications Knowledge of web services distributed systems and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services XML JSON Working knowledge of AWS products and technologies (EC2 S3 Lambda Docker etc.) Skills:
- AWS
- Programming Languages
- Software Development
- Technical Support