Mobile Application Development - Support L2

• As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project your primary responsibility is to ensure the smooth functioning and continuous improvement of the ecommerce project
  
• You will provide technical support resolve issues and contribute to the enhancement of the platform to meet business requirements and improve user experience.
  

• e
  

• Android Java/Kotlin iOS Swift/ObjectiveC
  
• SwiftUI Xcode Flutter Jetpack Compose
  
• SAP Commerce Cloud
  
• Android iOS
  
• Android iOS
  
• API /
  
• 
  
• 
  
• Git
  
• 
  
• 
  
• API
  
• 
  
• 
  
• 
  
• 
  
• E
  
• e
  

• Mobile application operation and maintenance support consultant for ecommerce projects
  

• Familiarity with Java/Kotlin for Android development and Swift/ObjectiveC for iOS development
  
• Experience with crossplatform development frameworks such as SwiftUI Xcode Flutter or Jetpack Compose is a plus
  
• Perform integration of mobile applications with SAP Commerce Cloud services including product catalogs pricing promotions and checkout processes
  
• Design develop and maintain mobile applications for Android and iOS platforms as part of change requests
  
• Work with designers to implement user interfaces that adhere to platformspecific design guidelines (Material Design for Android and Human Interface Guidelines for iOS)
  
• Perform integration of mobile applications with backend services APIs and thirdparty/inhouse libraries
  
• Optimize app performance memory usage and responsiveness to provide a smooth user experience
  
• Write unit tests perform integration tests and debug issues to ensure the reliability and stability of mobile applications
  
• Use version control systems like Git to manage codebases and collaborate with team members
  
• Leverage platformspecific features and capabilities such as push notifications geolocation cameras sensors etc
  
• Implement security best practices to protect user data and prevent security vulnerabilities
  
• Create technical documentation such as app architecture API documentation and development guidelines
  
• Stay on top of the latest mobile development trends tools and technology
  
• Ability to analyze requirements suggest solutions and independently troubleshoot issues
  
• Perform ongoing maintenance troubleshooting and support including performance monitoring troubleshooting root cause identification and problem resolution
  
• Follow standard procedures for appropriately escalating unresolved issues to the appropriate internal team
  
• Manage comprehensive documentation of settings processes and procedures for your ecommerce platform. Keep documentation uptodate to facilitate knowledge sharing and ensure standards compliance
  
• Provide training and knowledge to users and support team members on how to use the ecommerce platform effectively troubleshoot common issues and implement best practices
  

Requirements

• 
  
• SQL
  
• 
  
• e
  
• 
  
• ITIL
  
• 
  
• 
  
• 
  
• 
  
• 
  

• 
  
• 
  
• SLA SLA
  
• SAP /MSAzure/Kubernetes Java Spring Angular RESTAPI ApacheSolr Ingress HTML CSS JavaScript Web
  

• Holder of a bachelors degree from an accredited educational institution or an equivalent overseas bachelors degree
  
• Experience using SQL commands practical experience managing data in a cloud environment
  
• Those who can respond flexibly to shift work
  
• Familiarity with ecommerce platforms technology and best practices
  
• Be proficient in troubleshooting technical issues and implementing resolutions
  
• Experience with ITIL processes
  
• Those who are fluent in Japanese and have businesslevel English skills
  
• Able to work independently and cooperatively in a fastpaced environment
  
• Highly skilled in communicating and coordinating with customers
  
• Strong experience and understanding of various software development lifecycle models and phases
  
• People who are attentive to details and can provide highquality support services
  

• Ability to work as a team in a diverse and multistakeholder environment
  
• Experience and desire to work in a global delivery environment
  
• Experience with understanding SLAs and meeting SLA requirements for application availability performance and support response times
  
• Knowledge of SAP Commerce Cloud/MSAzure/Kubernetes and web technologies such as Java Spring framework Angular RESTAPI ApacheSolr Ingress HTML CSS and JavaScript is a plus
  

• As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project, your primary responsibility is to ensure the smooth functioning and continuous improvement of the e-commerce project
  
• You will provide technical support, resolve issues, and contribute to the enhancement of the platform to meet business requirements and improve user experience.
  

• e
  

• Android Java/Kotlin iOS Swift/Objective-C
  
• SwiftUI Xcode Flutter Jetpack Compose
  
• SAP Commerce Cloud
  
• Android iOS
  
• Android iOS
  
• API /
  
• 
  
• 
  
• Git
  
• 
  
• 
  
• API
  
• 
  
• 
  
• 
  
• 
  
• E
  
• e
  

• Mobile application operation and maintenance support consultant for e-commerce projects
  

• Familiarity with Java/Kotlin for Android development and Swift/Objective-C for iOS development
  
• Experience with cross-platform development frameworks such as SwiftUI, Xcode, Flutter, or Jetpack Compose is a plus
  
• Perform integration of mobile applications with SAP Commerce Cloud services, including product catalogs, pricing, promotions, and checkout processes
  
• Design, develop and maintain mobile applications for Android and iOS platforms as part of change requests
  
• Work with designers to implement user interfaces that adhere to platform-specific design guidelines (Material Design for Android and Human Interface Guidelines for iOS)
  
• Perform integration of mobile applications with backend services, APIs, and third-party/in-house libraries
  
• Optimize app performance, memory usage, and responsiveness to provide a smooth user experience
  
• Write unit tests, perform integration tests, and debug issues to ensure the reliability and stability of mobile applications
  
• Use version control systems like Git to manage codebases and collaborate with team members
  
• Leverage platform-specific features and capabilities such as push notifications, geolocation, cameras, sensors, etc
  
• Implement security best practices to protect user data and prevent security vulnerabilities
  
• Create technical documentation such as app architecture, API documentation, and development guidelines
  
• Stay on top of the latest mobile development trends, tools, and technology
  
• Ability to analyze requirements, suggest solutions, and independently troubleshoot issues
  
• Perform ongoing maintenance, troubleshooting, and support, including performance monitoring, troubleshooting, root cause identification, and problem resolution
  
• Follow standard procedures for appropriately escalating unresolved issues to the appropriate internal team
  
• Manage comprehensive documentation of settings, processes, and procedures for your e-commerce platform. Keep documentation up-to-date to facilitate knowledge sharing and ensure standards compliance
  
• Provide training and knowledge to users and support team members on how to use the e-commerce platform effectively, troubleshoot common issues, and implement best practices
  

Requirements

• 
  
• SQL
  
• 
  
• e
  
• 
  
• ITIL
  
• 
  
• 
  
• 
  
• 
  
• 
  

• 
  
• 
  
• SLA SLA
  
• SAP /MSAzure/Kubernetes Java Spring Angular RESTAPI ApacheSolr Ingress HTML CSS JavaScript Web
  

• Holder of a bachelors degree from an accredited educational institution or an equivalent overseas bachelors degree
  
• Experience using SQL commands, practical experience managing data in a cloud environment
  
• Those who can respond flexibly to shift work
  
• Familiarity with e-commerce platforms, technology, and best practices
  
• Be proficient in troubleshooting technical issues and implementing resolutions
  
• Experience with ITIL processes
  
• Those who are fluent in Japanese and have business-level English skills
  
• Able to work independently and cooperatively in a fast-paced environment
  
• Highly skilled in communicating and coordinating with customers
  
• Strong experience and understanding of various software development lifecycle models and phases
  
• People who are attentive to details and can provide high-quality support services
  

• Ability to work as a team in a diverse and multi-stakeholder environment
  
• Experience and desire to work in a global delivery environment
  
• Experience with understanding SLAs and meeting SLA requirements for application availability, performance, and support response times
  
• Knowledge of SAP Commerce Cloud/MSAzure/Kubernetes and web technologies such as Java, Spring framework, Angular, RESTAPI, ApacheSolr, Ingress, HTML, CSS, and JavaScript is a plus