Client Benefits Specialist remote

Are you looking for the best place to work Join Addiction Recovery Care LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce based on surveys of our employees!

Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients patients and team members ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment mental health services and improving lives by creating opportunities for people to discover hope and live their Godgiven destiny!

ARC is ready to offer you The B.E.S.T. of ARC (Balance Energy Safety Training) on day 1 when you enter through our doors. ARC is a thriving dynamic and fastpaced healthcare system environment where compassion accountability respect for the dignity of life entrepreneurship and stewardship are key elements of every thing we do!

We are hiring a Client Benefits Specialist for our growing team! Our Client Benefits Specialist is involved in coordination with treatment centers throughout the ARC network for ongoing nontraditional funding information when applicable and coordinates with center staff members regarding necessary client information.

Key Responsibilities:

• Works with team members to resolve challenges and receive training and support.
• Demonstrates the ability to coordinate quickly and efficiently with patientscenter staff insurance companies and outside agencies.
• Identifies billing and program coverage problems and communicates with the Client Benefit Manager and Client Benefit Specialist to resolve issues.
• Assists with logistical and/or clerical problem resolution related to the patients medical records authorization and billing issues.
• Preverify benefits and eligibility for all HMO PPO Commercial and Medicaid insurances for all old and new patients/clients.
• Meets frequently with Client Benefits Team and outside agencies for updates and policy and procedure changes.
• Entering the patients benefits information in KIPU CRM Software to ensure adequate date tracking for program compliance and billing.
• Maintain a list of all eligible clients for priority benefit programs by daily monitoring of intakes
• Maintain enrolled client tracking data of participating clients in priority benefits programs.
• Input authorization information in the appropriate patients chart that is received via outside agencies.
• Complete required GPRA surveys upon entry and exit of enrolled KORE programs up to 6 month followup.
• Ensure timely SNAP program enrollment by coordinating with responsible center staff and assisting with enrollment during peak times.
• Conduct SNAP audits and maintain tracking data for all clients enrolled.
• Coordinate with assigned center staff for program compliance and accurate data tracking.
• Support collection of commercial insurance copays and deductibles.
• Occasional travel to centers within the assigned region may be required.

The above is intended to be a general outline of job duties and not a complete list.

Key Experience and Education Needed:

• High School Diploma/GED
• Associates Degree preferred but not required

Other Qualifications to be Considered:

• Working knowledge of computers with experience in a Google Microsoft and EMR environment.
• Availability to work some evening/weekend shifts
• Must have reliable transportation and valid Drivers License
• Must have reliable home internet with 15 mbps bandwidth

ARC fulltime employees enjoy very attractive benefits packages for employees and their families to include health dental vision life insurance a wide array of ancillary insurance products for lifes needs 401(k) plan with company matching and to ensure the worklife balance generous paid vacation sick holiday and maternity/paternity leave policies.

Come join ARC and transform lives anchored in strong family relationships social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!

Addiction Recovery Care LLC and its affiliated entities are an equal opportunity employer.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However for Americans with Disabilities Act (ADA) purposes the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a casebycase basis.