Location: Williamsburg VA 23185
Contract: 12 Months on W2
Timing: Monday to Friday (8am 5pm)
Pay Rate: $39.09/hr.
Job Description:
- 13 years experience in role.
- Responsible for maintaining and modifying existing technical manuals procedures and work instructions.
- May participate in the writing of new operation and maintenance manuals online webbased documents and technical publications.
- Organizes and analyzes source materials such as design and test specifications design diagrams and schematics.
- Completes tasks with input from Quality Team. Understands company goals and practices and applies them when resolving a variety of problems.
- Receives only general instructions on new work.
- Uses judgment and creativity and sound technical knowledge to obtain and recommend solutions.
- May interface with senior management to convey information.
Competencies:
- Ability to understand and articulate the Our clients technical requirements and translate their requirements into technical documentation
- Excellent written communication skills in relation to technical documentation Makes a commitment to ensure that a customers needs are met by taking personal responsibility for service and quality. Appreciates that how each customer views satisfaction may vary depending upon their specific needs. To the extent that it is reasonable goes the extra mile to make sure that each individuals needs are met. Follows up to monitor satisfaction and responds to additional requests or problems quickly. Tailors the information to appeal to the level and interest of others/prepares for others questions or reactions. Provides constructive feedback to the team suggesting actions to improve individual and team performance.