Overview:
The Store Executive plays a crucial role in ensuring the smooth operation of the store maintaining optimal inventory levels and delivering exceptional customer service. They are responsible for overseeing store activities managing staff and driving sales to meet and exceed targets.
Key Responsibilities:
- Supervise and coordinate daily store operations
- Manage inventory levels and ensure adequate stock availability
- Provide excellent customer service and address customer inquiries and complaints
- Lead and motivate the store team to achieve sales targets
- Implement store policies and procedures to maintain a safe and pleasant environment
- Monitor and analyze sales performance and provide reports to management
- Collaborate with the marketing team to execute promotional activities and campaigns
- Conduct regular staff training and performance evaluations
- Ensure compliance with company policies and regulations
- Maintain cleanliness and organization of the store
- Contribute to budget planning and cost control
- Manage vendor relationships and deliveries
- Contribute to the development and execution of sales strategies
- Stay updated on industry trends and competitors activities
- Participate in store openings renovations and special events
Required Qualifications:
- Bachelors degree in Business Administration or relevant field
- Proven experience in a retail or store management role
- Demonstrated ability to lead and motivate a team
- Excellent communication and interpersonal skills
- Proficiency in inventory management and sales operations
- Strong problemsolving and decisionmaking abilities
- Solid understanding of budgeting and financial principles
- Ability to work under pressure and handle multiple tasks
- Knowledge of retail software and pointofsale systems
- Strong organizational and time management skills
- Familiarity with merchandising and visual presentation techniques
- Understanding of health and safety regulations
- Ability to adapt to a fastpaced and dynamic work environment
- Availability to work flexible hours including weekends and holidays
- Professionalism and integrity in handling confidential information
budget planning,organizational skills,staff management,retail software,inventory management,sales operations,customer service,point-of-sale systems,visual presentation techniques,inventory control,team leadership