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You will be updated with latest job alerts via emailWho we are
Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.
About The Team
At Typeform, you will be part of a diverse and growing Customer Support team, which spans multiple time zones and continents made up of different specialty teams such as billing, compliance, and technical support.
Our team embodies three core values that drive our mission: taking ownership, acting quickly, and expressing empathy. We believe in proactively tackling challenges, delivering results, and continually improving processes. Our team prioritizes swift decision-making and embraces experimentation. Above all, empathy guides our interactions, fostering a culture of customer-centricity and transparent communication. If you're passionate about these values and ready to transform the way businesses connect and build relationships, join us in shaping the future of communication.
About The Role
We are currently on the lookout for an enthusiastic and skilled Technical Support Advocate to become a valuable member of our team. In this essential position, you'll be a friendly face guiding our customers to success using your technical expertise on our API, Embed and Integrations documentation, etc. Additionally, you'll help with general inquiries and support your fellow team members as needed and collaborate with product and engineering teams on bugs, incidents, and product development.. This position will also require flexibility in providing assistance to different products within our brand portfolio.
Things you will do:
As a Technical Support advocate, you will be responsible for:
Cross-product Collaboration: Provide assistance to our partner products when needed, supporting their customers, and playing an active role in driving the overall success of the organization.
What you already bring to the table:
Full Time