People Operations Specialist

Associate People Operations will act as the HR point of contact for the entire Internal fleet, providing Human Resources support to logistics and coordinating all rider-related activities, and operations to secure efficiency and compliance with company policies. The role will be focused on supporting the People Operations team by the recruitment of riders locally and internationally, ensuring that at GR activities related to riders are complete and riders are within legal compliance to work, supporting all rider projects, payroll, ad hoc contracts and letters etc.

What’s On Your Plate?

• Support the hiring process of the riders with the Logistics partner.
• Manage the onboarding, including pre-employment requirements (offer, hotel & ticket, cash advances, orientation, etc.)
• Plan annual leave for all Inhouse riders to ensure operations efficiency at all times.
• Manage the rider’s files and ensure the accuracy of all the information in g-sheet and bamboo.
• Support the performance management of the riders
• Support in the disciplinary and termination procedures
• Coordinate with the PRO the transfer of sponsorship of the riders and ensure they have a valid QID.
• Provide support for opening bank accounts, medical insurance (Hamad), and life insurance.
• Support riders’ payroll (prepare a report of deduction and addition to their payroll)
• Support projects related to the riders
• Support people engagement activities