Mid-level or Senior Customer Support Warranty Engineer
Posted on :
09-11-2024
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1 Vacancy
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Job Description
- Research and present operator experiences related to SRPs (Service Related Problems) and engineering changes, using WDT (Warranty Decision Team) WQIP (Warranty Quality Input) guidelines
- Analyze recommendations from Engineering and lead the coordinated Customer Support Team response
- Interact with the Customer Support Team, and lead them through the warranty processes with a unified position
- Mediate differences among functions within Customer Support to lead in a unified direction
- Resolve differences within the engineering community by leading interactive objective analysis
Employment Type
Full Time
Department / Functional Area
Key Skills
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