Greetings From Zodiac HR Consultant....!!!!!!!!!!
We have an opening for Deputy Manager Accounts with mnc KPO at thane.....!!!!!!!!!!!!!
Designation: Deputy Manager Accounts
Location: Thane
Working Days: Monday Friday
Working Hours 9 hours (US work Shift Pattern) mix of WFO and WFH. The working hours may get extended due to nature of the business.
Exp: 6years
Job Details:
Delivery & resource planning Escalation management Quality review Process improvements Maintain
up to date SOP checklists etc Management MIS & reporting Training need analysis Meet SLA Delivery
deadlines Providing performance feedback to team members Transition of new clients Carry out root
cause analysis & action plan for errors/escalations. Query resolution revision of Bank Reconciliations
doing statement research etc. Periodical assigned tasks: review of DDV file Error analysis etc.
Interested candidate can reach us on minaz