Fraud Desk Officer

Overview:

The Fraud Desk Officer plays a critical role in safeguarding the organization against fraudulent activities. They are responsible for monitoring detecting and preventing fraudulent transactions or behaviors thereby minimizing financial losses and preserving the organizations reputation. This role requires strong analytical skills attention to detail and the ability to effectively communicate findings to relevant stakeholders.

Key Responsibilities:

• Monitor and analyze transactions accounts and customer activities to identify potential fraudulent behavior.
  
• Investigate suspicious activities or transactions gathering evidence and documenting findings.
  
• Collaborate with internal teams such as Risk Management Compliance and Legal to escalate and resolve fraudrelated issues.
  
• Develop and implement fraud prevention strategies including the review and enhancement of existing fraud detection processes.
  
• Stay updated on emerging fraud trends techniques and tools to continually improve fraud detection capabilities.
  
• Conduct regular fraud risk assessments and recommend controls to mitigate risks.
  
• Provide training and guidance to employees on fraud prevention measures and best practices.
  
• Prepare and maintain detailed reports on fraud incidents including trends patterns and losses.
  
• Liaise with law enforcement agencies and external partners to report and investigate fraud cases when necessary.
  
• Maintain confidentiality and integrity in handling sensitive information related to fraud investigations.
  

Requirements

• Bachelors degree in Finance Accounting Business Administration or a related field.
  
• Proven experience (13 years) working in fraud detection investigation or related roles.
  
• Strong analytical skills and the ability to interpret complex data sets.
  
• Excellent attention to detail and the ability to identify anomalies or irregularities.
  
• Knowledge of fraud detection tools techniques and regulations.
  
• Proficiency in using relevant software and tools for data analysis and reporting.
  
• Effective communication skills both verbal and written with the ability to present findings to diverse audiences.
  
• Ability to work independently and collaboratively in a fastpaced environment.
  
• Strong ethical standards and integrity with a commitment to upholding the organizations values.
  

Benefits