Observability ExpertEvangelist

Role: Observability Expert/Evangelist

Work model: Hybrid

Relevant Experience: 7 Years

Job Description:

• Create: SLOs Metrics Tech Debt bugs
• Define standards and raise awareness best practice with product team/squad lead and enable the right outcomes for customers
• Understand how to define and implement Business metrics that represents Business & Customer outcomes working with product team and implement them (in code and in observability stack)
• Embedded into the Product Team/Squads (or subdomain)

What technical metrics
Per Service:

• Front End Web
• Mobile App
• MicroServices
• Strapi
• Infra
• Apigee

Define/create/implement standard metrics for above
Define/create/implement standard SLOs for above
Work with SRE Platform team to automate implementation of above. What business metrics
Per service/journey for:

• Micro Services
• Front Ends (E2E)
• Mobile Apps (E2E)

Define/create/identify/implement business metrics for each MSA (working closely with squads and product/business owner)
Create backlog items for squads
Define/create/identify/implement SLO for each metric.
Provide training/support to squad as to how to create them in Dynatrace