Minimum 15 years of experience with the most recent 34 years in leadership position managing a delivery team in endend IT Infra Services Delivery and Operations
Strong IAM Technology Landscape Understanding
Focus on IAM project opportunities and transformation initiatives
Budgeting and P/L management of business portfolio of US $50M
Proposals SOWs Solutions Contract review documentation and negotiation experience
Experience in managing global teams operating from multiple locations
Strong People practice credentials in engagements and management of tech/delivery team sizes of 200 minimum.
Employee retention motivation and training
Focus on grooming people to work on IAM Tools within select timelines
Value add to customerYOY by working closely with the Transformation
Leadership experience for Governance Dashboard based reporting and experience of:
Solutions Good understanding of IAM tools and architecture
Delivery excellence Automation Continuous improvement Value add initiatives and internal compliances Contractual obligations SLA parameters ACSAT score
Operational Excellence Build teams and manage People parameters like Utilization Attrition; Hygiene and internal compliances
Customer Management Establish relationship at multiple levels in customer organization
Collaboration with Account management teams in managing governance; Qualify Business expansion opportunities and contract related efforts Experience Mandatory
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