Account manager in Africa French speaker

About the job

The Account Manager is directly responsible for building relationships and helping clients drive business results through consultation, education, and support.

Account Manager Responsibilities:

• Proactively identify and pursue business development opportunities with existing and new

clients across in English- and French-speaking Africa;

• Stakeholders management, building strong and powerful relationship with our strategic

accounts;

• Assist customers and partners in developing business solutions using company products and

service;

• Continuously improve approaches and methods of selling company products and services;
• Account planning and execution of account plans;
• Grow client network on C-Level and below;
• Analyze customer needs, develop solutions and present our offerings;
• Conduct customer presentations, demonstrations and negotiations; provide quotations, close

the deal with the customer ;

• Prepare compelling sales pitches, RFP responses and other relevant materials to showcase our

solutions effectively

• Gather market intelligence and keep top management informed about the competitive
• landscape and market trends to enhance our effectiveness in winning new business ;
• Stay updated on industry events in the region to participate, network with current clients, and

establish connections for future business opportunities ;

In other words, the purpose of this work is to do everything possible to make our customers happy, always work only with us and recommend us to everyone.

Expertise:

• Deep knowledge of modern IT (FinTech) or IT solutions for banks must have;
• Solid understanding of the financial software business landscape;
• To be willing to travel across the continent must have;
• Deep knowledge of the Africa region, particularly the banking sector and business culture
• 4 to 10 years of experience in a relationship selling role;
• Solid understanding of the full range of products and services and the ability to identify how

these products and services align to customer needs;

• Capacity to leverage cross-functional resources to achieve customer results;
• Able to remain focused and work under pressure;
• Excellent time management and organization skills with a very keen attention to detail;
• Good networking skills;
• Good presentation and negotiation skills;
• Strong decision making and problem-solving skills;
• Experience with Helpdesk Software (Jira), Intranet environments, MS Teams, and SharePoint is

beneficial ;

• Excellent English and French