QA and Training Specialist for Growe
QA and Training Specialist for Growe
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Remote
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities:
- Collaborate and receive instructions/guidance from Brand Managers/Owners on brand direction.
- Onboard train engage and assist new recruits & VIP Account Managers to optimize departmental best practices.
- Overall accountability and responsibility for VIP Account Managers knowledge levels.
- Collaborate between departments to ensure relevant uptodate and correct information is transferred to VIP CS Team
- Provide highquality technical assistance to VIP Account Managers ensuring accurate information and satisfactory customer query/complaints resolutions.
- Present monthly progress and status reports to the Direct Line Manager.
- Update the knowledge base with the latest procedures.
Employment Type
Full Time
Company Industry
Key Skills
- Invoicing
- Information Technology Sales
- IT Support
- Audio Visual
- Database Administration
