Senior ServiceNow Developer
Location: Baltimore MD
Ability to obtain and maintain a Public Trust Clearance
must have lived in the United States at least three (3) out of the last five (5) years prior.
Primary Responsibilities
- Under the direction of the Development and Engineering Lead Product Manager Program Manager and Deputy Program Manager you will be responsible to include but not limited to:
- Develop custom workflows utilizing modern web technologies.
- Configure outofthebox workflows and create/maintain custom workflows.
- Integrate ServiceNow applications with 3rd party partners.
- Rapidly prototype new solutions.
- Design and develop solutions that leverage ServiceNow modules like ITSM Discovery CMDB Knowledge and ITOM using configuration and custom JavaScript.
- Troubleshoot and resolve problems.
- Orchestrate and automate tasks.
- Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms including architecture languages best practices and methodologies in an Agile Scrum environment.
- Provide strong development and project ontrack and ontask and collaborate on an ongoing project in both new and enhancements development between engineers developers analysts and other team members.
- Follow maintain and apply documentation best practice policies procedures and processes throughout ServiceNow development.
- Work closely with business and IT teams to gather input to support ongoing business needs for Service Now configuration implementation and support.
- Review and apply any additional UI/UX requirements from external and internal teams and align them into ServiceNow development.
- Developing userfriendly catalog items with experience writing orchestration workflows such as Content Management Web Services
- Utilizes available programming methodologies and languages and adheres to coding standards procedures and techniques while contributing to the technical code documentation.
- Support data migration as needed.
- Design and implement solutions following established Configuration Management policies and standards.
- Integrate data from multiple data sources into a unified CMDB ensuring data quality and integrity are maintained.
Basic Qualifications
- Bachelors Degree with 8 12 years of relevant experience or masters with 610 years of prior relevant experience. Additional years of work experience in lieu of a degree is acceptable.
- At least 6 years of experience with the design development and support of technology infrastructure.
- At least 4 years of ServiceNow development.
- Experience with ServiceNow upgrades.
- Experience with JavaScript/GLIDE HTML5.
- Assist in establishing coding standards to help with consistency.
- Strong analytical problemsolving and decisionmaking capabilities.
- Experience integrating ServiceNow with external systems through SOAP or REST web services.
- Experience using Workflow Editor to configure workflows.
- ServiceNow Certified Application Developer and/or ServiceNow Certified System Administrator.
- ITIL v3 Foundations Certification a plus.
- Experience with JavaScript Ajax CSS HTML.
- Experience with AngularJS Bootstrap jQuery.
- Integration experience (REST SOAP JSON/XML).
- Ability to be a selfstarter pay strict attention to detail and multitask across multiple projects and clients in a fastpaced teambased environment.
- Experience or familiarity with Agile development and testing methodology.